|
| |
For Dance Harmony, I try to have as
much flexibility and as few "rules" as possible. However, the business
realities require a few policies as detailed below.
- Payment for Group Lessons - Payment for Group Lessons is due in
full for the entire series (three, four, or five lessons) prior to the first lesson.
- If you miss a group lesson - If you miss a group lesson, there are
no make-up sessions. However, I can get
you caught up during a scheduled practice session, or during the next scheduled
class. Since I limit class sizes, I can no longer offer credits for missed
group lessons... Sorry
- Payment for Private Lessons - Payment for Private Lessons is due in
full for the individual lesson or entire series (four lessons) prior to the
first lesson.
- Cancellation of Private Lessons - If you cancel a private lesson
the day prior to the scheduled lesson, there is no charge. If you cancel a
Private Lesson the same day, there is a cancellation charge of $25. The
cancellation charge is waived, if you reschedule the lesson within 3 days. If
I cancel a lesson the same day, you receive a $25 credit.
- No Call, No Show - If you do not call or show for a private lesson,
there is a cancellation charge of $50
- Cancellation of Group Lessons - In general, there needs to be a minimum of
4 people enrolled in a group lesson, or it may be subject to cancellation.
Group lessons with less than 4 people may opt to continue with the lesson,
but at the shared group-private lesson rate of $60 per lesson.
- If I cancel a group lesson the same day, you receive the next lesson
as a credit for the cancelled lesson, and an additional group lesson for free.
- Weather Cancellations - There is no charge if you need to cancel
due to weather, but please do call or email to let me know. If I need to cancel lessons due to weather, I will have an updated voice
message on my voice mail. Plus I will have a web announcement on the web
site home page, and will try to notify you via email (if feasible). If I do not have an email for you I will
try to call. If you are unsure about
a potential weather cancellation, please try to contact me.
- Weather Cancellation Refunds - If I cancel a lesson due to weather,
you will receive a full refund, or a credit toward another lesson, practice or
dance.
- Late for a lesson - Lessons are 50 minutes in length and if you are
late for a lesson, the lesson will end at the scheduled time (for example
8:50 PM for an 8:00 PM lesson. Please be on time for your
lesson.
- Satisfaction Guarantee - If you are not satisfied with any of my
services, you are entitled to a full refund.
- Exceptions - I reserve the right to make exceptions to these policies
as I deem appropriate.
|
